topic Re: Replacement Sim card if phone not working in Sky Mobile

Replacement Sim card if phone not working

Paula113 — Sun, 01 Jun 2025 13:25:41 GMT

How do I get a new sim card if after trouble shooting says I need a new one. And I cannot ring up as my sim card is damaged.

Re: Replacement Sim card if phone not working

63johnw — Sun, 01 Jun 2025 13:47:59 GMT

Hi @Paula113 you could try the social media links at the bottom of this page but usually replacement sims can only be ordered by calling sky.

Re: Replacement Sim card if phone not working

Paula113 — Sun, 01 Jun 2025 13:58:06 GMT

Thanks bit of a system fail on sky's part when the problem is my phone won't work then why not phone us, wish I could. The site is so hard to navigate, but will try the links.

Re: Replacement Sim card if phone not working

Lindacarnie — Thu, 14 Aug 2025 11:51:53 GMT

I cannot call direct as my SIM cArd is Not working I need it replaced asap,or I will cancel my accoun t with you

Re: Replacement Sim card if phone not working

caesarome — Thu, 14 Aug 2025 12:02:38 GMT

@Lindacarnie

You are not talking to Sky as we are customers like you so if you can't call then you can also contact Sky via social media:

https://helpforum.sky.com/t5/Online-Apps-Email/Want-to-private-message-Sky/ba-p/4895295