topic Re: Making a one off device payment in Sky Mobile

Making a one off device payment

User1989 — Tue, 12 Aug 2025 16:43:24 GMT

So I have £740 left on my current device and have a new phone through work so I wanted to sell my current one and use the money to make a payment on the remaining amount to reduce the monthly cost, but it's only giving me the option to pay £690 and not the £400 I want to pay. Is there anyway to pay my own amount? Or am I stuck paying £58 til it's done?😫

Re: Making a one off device payment

PandJ2020 — Tue, 12 Aug 2025 16:46:46 GMT

Making one-off payments does not change the monthly payment - it simply reduces the term.

Re: Making a one off device payment

caesarome — Tue, 12 Aug 2025 16:53:49 GMT

@User1989

If you call Sky on 150 they should be able to take the payment from you. Judy stay on the line and say nothing when asked any questions by the bot.