https://helpforum.sky.com/t5/Sky-Mobile/Mysky-and-sky-com-technical-issue-when-upgrading-your-phone/m-p/5056883#M257745 <P>I have been trying to upgrade since last night, and every time I add something to the basket, I get a technical error message, saying its their fault.</P><P>&nbsp;</P><P>I cannot find information as to the problem, or when it will be fixed.</P> Mon, 11 Aug 2025 08:51:42 GMT ChrisW101 2025-08-11T08:51:42Z https://helpforum.sky.com/t5/Sky-Mobile/Mysky-and-sky-com-technical-issue-when-upgrading-your-phone/m-p/5056883#M257745 <P>I have been trying to upgrade since last night, and every time I add something to the basket, I get a technical error message, saying its their fault.</P><P>&nbsp;</P><P>I cannot find information as to the problem, or when it will be fixed.</P> Mon, 11 Aug 2025 08:51:42 GMT https://helpforum.sky.com/t5/Sky-Mobile/Mysky-and-sky-com-technical-issue-when-upgrading-your-phone/m-p/5056883#M257745 ChrisW101 2025-08-11T08:51:42Z https://helpforum.sky.com/t5/Sky-Mobile/Mysky-and-sky-com-technical-issue-when-upgrading-your-phone/m-p/5056891#M257747 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4451806">@ChrisW101</a>&nbsp;</P> <P>The only way you are going to be able to get your upgrade order placed is by calling Sky and having them do it for you. 150 is the free number to call them and on and when do say nothing when asked any questions by the bot.</P> Mon, 11 Aug 2025 09:02:28 GMT https://helpforum.sky.com/t5/Sky-Mobile/Mysky-and-sky-com-technical-issue-when-upgrading-your-phone/m-p/5056891#M257747 caesarome 2025-08-11T09:02:28Z