https://helpforum.sky.com/t5/Sky-Mobile/Swap-issues/m-p/5056106#M257644 <P>Why is it every time I do a swap it never goes smoothly then you phone and get told it will get sorted and they will phone and guess what, they never phone and it never gets sorted until 3-5 mo tha down the line. Sky may have 24 hour phone lines but they don't help one bit worst customer service I've ever dealt with. Makes me want to cancel tv mobile etc and go back to vodaphone and virgin&nbsp;</P> Sun, 10 Aug 2025 00:56:12 GMT Terry129 2025-08-10T00:56:12Z https://helpforum.sky.com/t5/Sky-Mobile/Swap-issues/m-p/5056106#M257644 <P>Why is it every time I do a swap it never goes smoothly then you phone and get told it will get sorted and they will phone and guess what, they never phone and it never gets sorted until 3-5 mo tha down the line. Sky may have 24 hour phone lines but they don't help one bit worst customer service I've ever dealt with. Makes me want to cancel tv mobile etc and go back to vodaphone and virgin&nbsp;</P> Sun, 10 Aug 2025 00:56:12 GMT https://helpforum.sky.com/t5/Sky-Mobile/Swap-issues/m-p/5056106#M257644 Terry129 2025-08-10T00:56:12Z https://helpforum.sky.com/t5/Sky-Mobile/Swap-issues/m-p/5056191#M257653 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4451213">@Terry129</a>&nbsp;</P> <P>You haven't said what issues you are having so you might want to put in a complaint:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/how-to-make-a-complaint" target="_blank">https://www.sky.com/help/articles/how-to-make-a-complaint</A></P> Sun, 10 Aug 2025 08:38:46 GMT https://helpforum.sky.com/t5/Sky-Mobile/Swap-issues/m-p/5056191#M257653 caesarome 2025-08-10T08:38:46Z