https://helpforum.sky.com/t5/Sky-Mobile/New-phone/m-p/5055975#M257636 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4451111">@Toyo1</a>&nbsp;</P> <P>A few questions:</P> <P>&nbsp;</P> <P>Are you trying to do this on a Wifi or mobile data internet connection ?</P> <P>What is happening ?</P> Sat, 09 Aug 2025 18:46:29 GMT caesarome 2025-08-09T18:46:29Z https://helpforum.sky.com/t5/Sky-Mobile/New-phone/m-p/5055963#M257635 <P>I just a new iPhone 16promax from Sky and I can't download apps, what could be the problem&nbsp;</P> Sat, 09 Aug 2025 18:30:10 GMT https://helpforum.sky.com/t5/Sky-Mobile/New-phone/m-p/5055963#M257635 Toyo1 2025-08-09T18:30:10Z https://helpforum.sky.com/t5/Sky-Mobile/New-phone/m-p/5055975#M257636 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4451111">@Toyo1</a>&nbsp;</P> <P>A few questions:</P> <P>&nbsp;</P> <P>Are you trying to do this on a Wifi or mobile data internet connection ?</P> <P>What is happening ?</P> Sat, 09 Aug 2025 18:46:29 GMT https://helpforum.sky.com/t5/Sky-Mobile/New-phone/m-p/5055975#M257636 caesarome 2025-08-09T18:46:29Z https://helpforum.sky.com/t5/Sky-Mobile/New-phone/m-p/5055977#M257637 <P>WiFi and Data but it is not downloading&nbsp;</P> Sat, 09 Aug 2025 18:48:57 GMT https://helpforum.sky.com/t5/Sky-Mobile/New-phone/m-p/5055977#M257637 Toyo1 2025-08-09T18:48:57Z https://helpforum.sky.com/t5/Sky-Mobile/New-phone/m-p/5055979#M257638 <P>And you have tried rebooting your phone and if you have a VPN installed turned it off ?</P> Sat, 09 Aug 2025 18:54:58 GMT https://helpforum.sky.com/t5/Sky-Mobile/New-phone/m-p/5055979#M257638 caesarome 2025-08-09T18:54:58Z