https://helpforum.sky.com/t5/Sky-Mobile/Swap-problem/m-p/5054390#M257475 <P>I'm in process of a swap to a new phone. I have removed old phones from iCloud except one which has been erased and is still connected to iCloud till September. I think this is delaying the swap. I need to talk to someone at Sky but can't get &nbsp;by the robot. &nbsp;.Any ideas?</P> Thu, 07 Aug 2025 14:39:26 GMT Phil230 2025-08-07T14:39:26Z https://helpforum.sky.com/t5/Sky-Mobile/Swap-problem/m-p/5054390#M257475 <P>I'm in process of a swap to a new phone. I have removed old phones from iCloud except one which has been erased and is still connected to iCloud till September. I think this is delaying the swap. I need to talk to someone at Sky but can't get &nbsp;by the robot. &nbsp;.Any ideas?</P> Thu, 07 Aug 2025 14:39:26 GMT https://helpforum.sky.com/t5/Sky-Mobile/Swap-problem/m-p/5054390#M257475 Phil230 2025-08-07T14:39:26Z https://helpforum.sky.com/t5/Sky-Mobile/Swap-problem/m-p/5054402#M257481 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4449710">@Phil230</a>&nbsp; if you call sky on 150 from a sky sim and when connected don't speak and you should get through to someone.&nbsp;</P> Thu, 07 Aug 2025 14:48:37 GMT https://helpforum.sky.com/t5/Sky-Mobile/Swap-problem/m-p/5054402#M257481 63johnw 2025-08-07T14:48:37Z