https://helpforum.sky.com/t5/Sky-Mobile/New-phone/m-p/5053829#M257380 <P>Sorry your answer seems to a little incorrect as I have also been on my Samsung account and that is not an offer they are doing it looks like it's a sky's offer but what I might do is just buy it from Samsung and not bother giving sky anymore of my money as sky don't want to give an answer also might think about moving my phones to a different provider who answer there customers them self's not let key board warriors answer for them !!!</P> Wed, 06 Aug 2025 18:36:14 GMT Bugs68 2025-08-06T18:36:14Z https://helpforum.sky.com/t5/Sky-Mobile/New-phone/m-p/5053812#M257376 I'm looking to buy a new Samsung phone but I want to know if the free gift of the buds 3 can be changed as I would have no use for the buds as I where hearing aids but im also tjinging of changing my Samsung 6 classic watch to the Samsung 8 44mm so can the price of the buds be knocked of the watch and I pay the phone price and the difference for the watch ? Wed, 06 Aug 2025 18:15:23 GMT https://helpforum.sky.com/t5/Sky-Mobile/New-phone/m-p/5053812#M257376 Bugs68 2025-08-06T18:15:23Z https://helpforum.sky.com/t5/Sky-Mobile/New-phone/m-p/5053818#M257378 <P>The free buds offer is a Samsung promotion so can not be changed or removed from your order and neither&nbsp;will the price of them be removed from any subsequent order, if don't need them they you can do with them as you see fit.&nbsp;</P> Wed, 06 Aug 2025 18:23:31 GMT https://helpforum.sky.com/t5/Sky-Mobile/New-phone/m-p/5053818#M257378 caesarome 2025-08-06T18:23:31Z https://helpforum.sky.com/t5/Sky-Mobile/New-phone/m-p/5053826#M257379 <P>As above - but the Samsung offers do sometimes include a watch.&nbsp; (But it may not be the exact model you are after)</P> Wed, 06 Aug 2025 18:34:28 GMT https://helpforum.sky.com/t5/Sky-Mobile/New-phone/m-p/5053826#M257379 PandJ2020 2025-08-06T18:34:28Z https://helpforum.sky.com/t5/Sky-Mobile/New-phone/m-p/5053829#M257380 <P>Sorry your answer seems to a little incorrect as I have also been on my Samsung account and that is not an offer they are doing it looks like it's a sky's offer but what I might do is just buy it from Samsung and not bother giving sky anymore of my money as sky don't want to give an answer also might think about moving my phones to a different provider who answer there customers them self's not let key board warriors answer for them !!!</P> Wed, 06 Aug 2025 18:36:14 GMT https://helpforum.sky.com/t5/Sky-Mobile/New-phone/m-p/5053829#M257380 Bugs68 2025-08-06T18:36:14Z https://helpforum.sky.com/t5/Sky-Mobile/New-phone/m-p/5053840#M257381 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4449239">@Bugs68</a>&nbsp;wrote:<BR /><P>as sky don't want to give an answer&nbsp;</P><HR /></BLOCKQUOTE><P>This is a customer forum - Sky themselves will generally not answer such posts.</P><P>&nbsp;</P><BLOCKQUOTE><P>Sorry your answer seems to a little incorrect</P><HR /></BLOCKQUOTE><P>Sometimes the promoter is Sky and sometimes it's Samsung - depends on the offer.&nbsp; It appears the buds offer is Sky looking at the T&amp;C's.</P><P>&nbsp;</P><BLOCKQUOTE><HR />...not let key board warriors answer for them !!!<HR /></BLOCKQUOTE><P>As above, this forum isn't the best way to contact Sky...</P> Wed, 06 Aug 2025 18:53:31 GMT https://helpforum.sky.com/t5/Sky-Mobile/New-phone/m-p/5053840#M257381 PandJ2020 2025-08-06T18:53:31Z https://helpforum.sky.com/t5/Sky-Mobile/New-phone/m-p/5053846#M257382 <P>No matter if the promoter is Samsung or Sky you are still not going to be able to get the cost of the buds removed from the cost of a potential&nbsp;new device. No only that the prices for the mobiles, watches and the like are what we as customers have to pay as Sky doesn't discount them further.</P> Wed, 06 Aug 2025 19:01:23 GMT https://helpforum.sky.com/t5/Sky-Mobile/New-phone/m-p/5053846#M257382 caesarome 2025-08-06T19:01:23Z