https://helpforum.sky.com/t5/Sky-Mobile/Samsung-galaxy-tabA9-5g/m-p/5053097#M257289 Hi My ok button on my tablet seems disabled so I can not unlock my tablet as it won't let me press ok Tue, 05 Aug 2025 23:16:15 GMT Mickymel 2025-08-05T23:16:15Z https://helpforum.sky.com/t5/Sky-Mobile/Samsung-galaxy-tabA9-5g/m-p/5053097#M257289 Hi My ok button on my tablet seems disabled so I can not unlock my tablet as it won't let me press ok Tue, 05 Aug 2025 23:16:15 GMT https://helpforum.sky.com/t5/Sky-Mobile/Samsung-galaxy-tabA9-5g/m-p/5053097#M257289 Mickymel 2025-08-05T23:16:15Z https://helpforum.sky.com/t5/Sky-Mobile/Samsung-galaxy-tabA9-5g/m-p/5053147#M257294 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4448725">@Mickymel</a>&nbsp;</P> <P>Are you trying to enter a password as you could try the forgotten password option or seeing if you can disable having to enter the OK option via&nbsp;<SPAN>Settings &gt; lock screen &gt; select lock type &gt; pin</SPAN></P> Wed, 06 Aug 2025 04:53:46 GMT https://helpforum.sky.com/t5/Sky-Mobile/Samsung-galaxy-tabA9-5g/m-p/5053147#M257294 caesarome 2025-08-06T04:53:46Z https://helpforum.sky.com/t5/Sky-Mobile/Samsung-galaxy-tabA9-5g/m-p/5053215#M257299 <P>Hi&nbsp;</P><P>I put my pass code in but it won't let Mr press ok . I can't even shut it down or do the reboot</P> Wed, 06 Aug 2025 08:27:54 GMT https://helpforum.sky.com/t5/Sky-Mobile/Samsung-galaxy-tabA9-5g/m-p/5053215#M257299 Mickymel 2025-08-06T08:27:54Z https://helpforum.sky.com/t5/Sky-Mobile/Samsung-galaxy-tabA9-5g/m-p/5055595#M257601 <P>I can't even put forgot password in as it won't let me now it has switched itself to flight mode.&nbsp; My tablet is only 4 weeks old. Thank you for trying to help</P> Sat, 09 Aug 2025 08:30:51 GMT https://helpforum.sky.com/t5/Sky-Mobile/Samsung-galaxy-tabA9-5g/m-p/5055595#M257601 Mickymel 2025-08-09T08:30:51Z