https://helpforum.sky.com/t5/Sky-Mobile/ESIM/m-p/5052000#M257187 <P>I have had to buy new ipad as the one i got from sky is faulty and out of warranty. I therefore need an ESIM, tried to convert it but it is sending a code to old ipad that I can't turn on!</P> Mon, 04 Aug 2025 17:50:29 GMT Laura380 2025-08-04T17:50:29Z https://helpforum.sky.com/t5/Sky-Mobile/ESIM/m-p/5052000#M257187 <P>I have had to buy new ipad as the one i got from sky is faulty and out of warranty. I therefore need an ESIM, tried to convert it but it is sending a code to old ipad that I can't turn on!</P> Mon, 04 Aug 2025 17:50:29 GMT https://helpforum.sky.com/t5/Sky-Mobile/ESIM/m-p/5052000#M257187 Laura380 2025-08-04T17:50:29Z https://helpforum.sky.com/t5/Sky-Mobile/ESIM/m-p/5052019#M257190 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4447859">@Laura380</a>&nbsp;</P> <P>You can order a new esim here (select choose sim type):</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/shop/mobile/plans" target="_blank">https://www.sky.com/shop/mobile/plans</A></P> <P>&nbsp;</P> <P>If you can'tr access the other iPad then you might have to speak to Sky about this as you will continue to be billed for it unless they cancel it which they should be able to do if you have had it for 12 months or more.</P> Mon, 04 Aug 2025 18:21:08 GMT https://helpforum.sky.com/t5/Sky-Mobile/ESIM/m-p/5052019#M257190 caesarome 2025-08-04T18:21:08Z