topic Sim card delivery in Sky Mobile

Sim card delivery

Baz2503 — Mon, 04 Aug 2025 13:47:32 GMT

Hi, I ordered a sim on Saturday (I am aware today is the first working day) however, it says sim delivery complete. On my order status. But I haven't received it. Does sim delivery complete mean what it says or does it just say that.... Any help would be appreciated, new customer so no sure of ins and outs of sky. Thanks

Re: Sim card delivery

63johnw — Mon, 04 Aug 2025 13:53:00 GMT

Hi @Baz2503 if you ordered Saturday it will probably be tomorrow before it arrives.

Re: Sim card delivery

Baz2503 — Mon, 04 Aug 2025 13:56:13 GMT

Thanks, just it said delivery complete and it hasn't lol

Re: Sim card delivery

63johnw — Mon, 04 Aug 2025 14:27:43 GMT

I believe that message relates to sky having sent it from their end @Baz2503

Re: Sim card delivery

Daniel0210 — Mon, 04 Aug 2025 14:32:26 GMT

@Baz2503

They are dispatched via Royal Mail so with their new delivery schedules on alternate weekdays for second class post it could take longer than previously expected.