topic Re: International roaming in Sky Mobile

International roaming

Skyiser — Mon, 04 Aug 2025 06:49:24 GMT

Why did my international roaming stop working half way through my holiday?

Re: International roaming

Daniel0210 — Mon, 04 Aug 2025 06:52:38 GMT

@Skyiser
You aren’t contacting Sky Customer Services here. This is a customer led discussion forum where Sky customers are available to try to help other customers.

Where did you go? Did you have a spend cap that was reached? Could be numerous reasons.

Re: International roaming

Skyiser — Mon, 04 Aug 2025 07:04:54 GMT

No idea if I have a spend cap was in Canada and the US - first part of my holiday was fine then it stopped with no communication from sky and I could t get WiFi where I was

Re: International roaming

Daniel0210 — Mon, 04 Aug 2025 07:15:09 GMT

@Skyiser

See this lengthy thread regarding problems some customers were having in Canada

https://helpforum.sky.com/t5/Sky-Mobile/Sky-stopped-working-whilst-in-Canada/td-p/4998989