topic Re: Pen pro pairing in Sky Mobile

Pen pro pairing

Tracy144 — Sun, 03 Aug 2025 16:55:17 GMT

I purchased a IPad Air with a pen pro and the pencil won't pair

Re: Pen pro pairing

daveNOS — Sun, 03 Aug 2025 17:09:28 GMT

@Tracy144 Try the advice here https://support.apple.com/en-gb/108788 if that doesn't help you will need to contact Apple support for further advice.

Re: Pen pro pairing

TimmyBGood — Sun, 03 Aug 2025 20:51:48 GMT

@Tracy144 wrote:

I purchased a IPad Air with a pen pro and the pencil won't pair

Re: Pen pro pairing

Tracy144 — Mon, 04 Aug 2025 04:53:40 GMT

Many thanks for the replies I have a compatible iPad still not being picked up by Bluetooth only had it delivered late Saturday along with the iPad.

spoken with apple and they want me to either take to Manchester or pay a standing fee of £100 so they can replace it surely sky need to replace given only just purchased ?

Re: Pen pro pairing

Tracy144 — Thu, 07 Aug 2025 06:31:06 GMT

Thanks all was a problem with the pencil pro new one being delivered 😊