https://helpforum.sky.com/t5/Sky-Mobile/no-service/m-p/5049493#M256926 <P>i'm on holiday in spain and i have no service i only got this phone 2 weeks ago and its a 16 im trying to update my phone but its taking forever and i can't use my phone unless on wifi which is a right pain considering that im not even at home</P><P>this is the first time it has done this since having the phone and i have a E sim&nbsp;</P><P>ive tried aeroplane mode as well as completely turning my phone off and on again but nothing is working&nbsp;</P><P>i have data so i know i haven't ran out&nbsp;</P> Fri, 01 Aug 2025 11:42:39 GMT Emilyroseman001 2025-08-01T11:42:39Z https://helpforum.sky.com/t5/Sky-Mobile/no-service/m-p/5049493#M256926 <P>i'm on holiday in spain and i have no service i only got this phone 2 weeks ago and its a 16 im trying to update my phone but its taking forever and i can't use my phone unless on wifi which is a right pain considering that im not even at home</P><P>this is the first time it has done this since having the phone and i have a E sim&nbsp;</P><P>ive tried aeroplane mode as well as completely turning my phone off and on again but nothing is working&nbsp;</P><P>i have data so i know i haven't ran out&nbsp;</P> Fri, 01 Aug 2025 11:42:39 GMT https://helpforum.sky.com/t5/Sky-Mobile/no-service/m-p/5049493#M256926 Emilyroseman001 2025-08-01T11:42:39Z https://helpforum.sky.com/t5/Sky-Mobile/no-service/m-p/5049513#M256927 <P>All we can do as customers here is to</P> <P>point you to this help article:</P> <P>&nbsp;</P> <P><SPAN><A href="https://www.sky.com/help/diagnostics/sky-mobile-roaming/roaming-problems" target="_blank">https://www.sky.com/help/diagnostics/sky-mobile-roaming/roaming-problems</A></SPAN></P> Fri, 01 Aug 2025 12:04:28 GMT https://helpforum.sky.com/t5/Sky-Mobile/no-service/m-p/5049513#M256927 caesarome 2025-08-01T12:04:28Z