topic Number not ‘associated’ with device after porting. in Sky Mobile

Number not ‘associated’ with device after porting.

Kerry911 — Thu, 31 Jul 2025 18:31:09 GMT

I recently switched from O2 to sky mobile.
I kept my number and it transferred over fine, but ever since my iPhone still shows that my number isn't associated with my device and will 'expire' from my iMessage/facetime and I cannot fix it.
I've gone into the settings where you can manually change the number but clicking 'save' does nothing. The number doesn't change.
how can I fix this??

Re: Number not ‘associated’ with device after porting.

caesarome — Thu, 31 Jul 2025 18:35:16 GMT

Give this a try @Kerry911 :

Go Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings. Then go to Settings - Phone - My Number and change it if it is wrong, then reboot the phone. You will need to set up your Wifi connection again.

Re: Number not ‘associated’ with device after porting.

Kerry911 — Thu, 31 Jul 2025 18:42:07 GMT

THANK YOU!!!!

this worked!!