topic Re: End the MacBook contract in Sky Mobile

End the MacBook contract

Ziko — Wed, 30 Jul 2025 00:43:54 GMT

What if I want to end the contract and give back my Macbook device.

Is it possible?

Re: End the MacBook contract

caesarome — Wed, 30 Jul 2025 04:31:03 GMT

If you have had the MacBook for less than 31 days then you under do this under the cooling off rules, but if you have had this for longer than a month then this wouldn't be possible as you signed an credit agreement which said that you agree to pay it off over a set number of months.

Re: End the MacBook contract

TimmyBGood — Wed, 30 Jul 2025 07:54:20 GMT

@Ziko

As @caesarome indicates, you've borrowed money to purchase the device and agreed to repay the loan over a period of time. The hardware is not being hired-out or loaned to you: you're the owner and have a debt to Sky.

There's a mechanism for paying the remaining balance in one go:

https://www.sky.com/hub/mobile/device/x/payments

Re: End the MacBook contract

Ziko — Wed, 30 Jul 2025 14:25:18 GMT

Why can't i send my device back and pay the rest of the balance they set off.

Re: End the MacBook contract

TimmyBGood — Wed, 30 Jul 2025 15:56:50 GMT

@Ziko

The device is yours to do with as you see fit, but the loan must be repaid in full. You might consider selling it privately and then using the income to pay some or all of the balance.

You cannot return it to Sky and pay a reduced balance, if this is what you are suggesting: they don't have a mechanism for that.