https://helpforum.sky.com/t5/Sky-Mobile/iPhone-16-setup/m-p/5046595#M256555 <P>I have tried to set my partners new phone up but it kept saying passcode incorrect now it's blocked me out saying iPhone unavailable any help appreciated to unblock - have put the aim in but still nothing&nbsp;</P> Mon, 28 Jul 2025 17:04:08 GMT Kimmy1771 2025-07-28T17:04:08Z https://helpforum.sky.com/t5/Sky-Mobile/iPhone-16-setup/m-p/5046595#M256555 <P>I have tried to set my partners new phone up but it kept saying passcode incorrect now it's blocked me out saying iPhone unavailable any help appreciated to unblock - have put the aim in but still nothing&nbsp;</P> Mon, 28 Jul 2025 17:04:08 GMT https://helpforum.sky.com/t5/Sky-Mobile/iPhone-16-setup/m-p/5046595#M256555 Kimmy1771 2025-07-28T17:04:08Z https://helpforum.sky.com/t5/Sky-Mobile/iPhone-16-setup/m-p/5046624#M256557 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3226723">@Kimmy1771</a>&nbsp;wrote:<BR /><P>&nbsp;any help appreciated to unblock</P><HR /></BLOCKQUOTE><P>Only the correct code will do that.&nbsp; No one can help you with that.</P><P>&nbsp;</P><P>...otherwise, you'll have to factory reset it.</P> Mon, 28 Jul 2025 17:35:16 GMT https://helpforum.sky.com/t5/Sky-Mobile/iPhone-16-setup/m-p/5046624#M256557 PandJ2020 2025-07-28T17:35:16Z https://helpforum.sky.com/t5/Sky-Mobile/iPhone-16-setup/m-p/5049288#M256907 <P>Thank you I ended up ringing sky and have sent it back to be reset <span class="lia-unicode-emoji" title=":see_no_evil_monkey:">🙈</span>&nbsp;</P> Fri, 01 Aug 2025 07:06:11 GMT https://helpforum.sky.com/t5/Sky-Mobile/iPhone-16-setup/m-p/5049288#M256907 Kimmy1771 2025-08-01T07:06:11Z