topic Re: Phone bill in Sky Mobile

Phone bill

Lauren212 — Fri, 25 Jul 2025 16:08:22 GMT

Hi,

I pay for multiple phone contracts and I am late on payments which has caused them to all be restricted. I was wondering if I can pay one phone bill to get it unlocked before the others?

Re: Phone bill

caesarome — Fri, 25 Jul 2025 16:15:11 GMT

@Lauren212

As you will be billed from them all on the one bill Sky will not restore them until the bill has been paid in full and that you have also set up your payment method.

Re: Phone bill

peter-marlow+1966 — Fri, 25 Jul 2025 16:15:54 GMT

You will need to pay the whole outstanding amount and setup a continuous payment plan before an restriction are taken off

Re: Phone bill

Daniel0210 — Fri, 25 Jul 2025 16:26:14 GMT

@Lauren212
If your payment is two or more weeks overdue you will have to pay the next bill as well. (If you’re in arrears for 56+ days Sky can fully terminate your subscription.)

Once your full payment has cleared and is in Sky’s account your services should be reinstated, but this may not be instant, in fact any payment you make over a weekend or on a Bank Holiday won’t be processed until the following week.

You should be able to pay the bill and set up your direct debit via the MySky app or online using this link
https://www.sky.com/manage/bill/

Re: Phone bill

PandJ2020 — Fri, 25 Jul 2025 16:26:29 GMT

If your contract includes devices be aware that continued non-payment can see the credit agreement cancelled and the full amount become immediately payable.

Re: Phone bill

JENNYMCFARLANE2 — Mon, 20 Oct 2025 10:43:09 GMT

Iv payed £60 off my bill and wa t to pay the rest

Re: Phone bill

Daniel0210 — Mon, 20 Oct 2025 11:11:25 GMT

@JENNYMCFARLANE2

Use the link at the end of my reply you've marked as the answer.