topic Re: Mobile not making or receiving calls in Sky Mobile

Mobile not making or receiving calls

Louise812 — Sun, 20 Jul 2025 09:18:58 GMT

I can not make or receive calls on my phone only on what's app I can not phone sky to get help either

Re: Mobile not making or receiving calls

caesarome — Sun, 20 Jul 2025 09:27:27 GMT

@Louise812

Have you tried a reboot of your phone, if you have and this hasn't worked then does any mast issues show here for you:

https://www.sky.com/help/servicestatus/mobile

Re: Mobile not making or receiving calls

hm24 — Sun, 20 Jul 2025 10:45:44 GMT

I had this last week just keep coming up call failed and when anyone tried to call me it said number not recognised. Switching the phone off and on seemed to help

Re: Mobile not making or receiving calls

Just+confirm+me — Sun, 20 Jul 2025 11:12:56 GMT

Mine was the same all morning, I switched my phone off for a minute and switched it back in now it's working x

Re: Mobile not making or receiving calls

Just+confirm+me — Sun, 20 Jul 2025 11:13:31 GMT

Thank u

Re: Mobile not making or receiving calls

GS226 — Sun, 20 Jul 2025 11:26:10 GMT

My husband and I had the same issues. We have just switched our phones off, restarted them and the problem has cleared!

Re: Mobile not making or receiving calls

Angela661 — Sun, 20 Jul 2025 11:39:38 GMT

Me too. Switching phone off / on seemed to work