topic Re: BPO collections payment plan set up in Sky Mobile

BPO collections payment plan set up

Pagie1 — Thu, 17 Jul 2025 22:43:06 GMT

Hi everyone, I have a bit of an issue, this morning (Thursday 17th July 2025) I recieved a letter from Sky dated (8th July 2025) Stating that If i don't pay the total of £108.00 by the 29th July 2025, my lease with sky will be cancelled and my case will go to a third party (most likely a debt collector) however, I had an email from BPO collections stating that Sky had passed over my case onto them and to set up a payment plan to stop my account with Sky getting suspended, I set up a payment plan on Friday 11th July 2025, I then recieved said letter from Sky saying failure to pay will result in termination of my lease, I have a payment plan set up, does this mean even though it's been set up, if I don't pay the £108.00 to Sky on the 29th, my lease will be terminated?

Re: BPO collections payment plan set up

GD1 — Thu, 17 Jul 2025 22:56:00 GMT

@Pagie1 You need to be asking Sky themselves as they may not have received an update from BPO.

Re: BPO collections payment plan set up

Pagie1 — Fri, 18 Jul 2025 00:54:43 GMT

Thank you

Re: BPO collections payment plan set up

Daniel0210 — Fri, 18 Jul 2025 04:08:07 GMT

@Pagie1

That's if Sky will talk to you directly. If your services are restricted due to non payment you may have difficulty getting through.