Accessing new phone info

Jillyb15 — Wed, 16 Jul 2025 19:15:19 GMT

Evening all

I'm thinking about upgrading my phone (iPhone 14). However every time I access the mobile website I am unable to access any details, all I get is a screen saying along the lines of we can't process your request on line at the moment. This has been happening for quite a while now, and it is annoying me! I want to do some comparisons. All my bills are up to date, my two year contract has ended, although obviously I'm still paying for my current phone.

Does anyone know what the problem is? I'm sure I can call direct but until I know what I want I don't want to talk to anyone really.
Thanks for any info.

Re: Accessing new phone info

caesarome — Wed, 16 Jul 2025 19:18:54 GMT

@Jillyb15

Nobody here is going to be able what is causing this error so calling via 150 is all that you can do.

topic Accessing new phone info in Sky Mobile

Accessing new phone info

Re: Accessing new phone info