topic Re: Data piggy bank in Sky Mobile

Data piggy bank

Adam2821 — Tue, 15 Jul 2025 15:56:47 GMT

I can't access piggybank on mobile app just keeps redirecting me to phone offers

Re: Data piggy bank

caesarome — Tue, 15 Jul 2025 16:05:48 GMT

@Adam2821

Has it been working up to now or are you new to Sky mobile ?

Re: Data piggy bank

Adam2821 — Wed, 16 Jul 2025 06:13:26 GMT

Iv had sky mobile for roughly a year now it's not worked since Iv not really bothered but just back from holiday and my data is low so was looking to top up from piggybank but anytime I sign in on the app it just redirects me to phone offers

Re: Data piggy bank

63johnw — Wed, 16 Jul 2025 07:39:50 GMT

Hi @Adam2821 i would call sky on 150 and ask them to roll some data for you and look into why you can't.

Re: Data piggy bank

caesarome — Wed, 16 Jul 2025 08:34:15 GMT

If you don't want to call @Adam2821 we can escalate your post to Sky's messaging team who will send you a private message via here about this.

Re: Data piggy bank

Adam2821 — Wed, 16 Jul 2025 18:51:17 GMT

You wouldn't have a number for someone at sky would you? Anytime I try I get through to answer machines with options that lead to nowhere

Re: Data piggy bank

caesarome — Wed, 16 Jul 2025 18:56:12 GMT

The post above by @63johnw is the number to use and I'm afraid it will be a batlle with the bot, you could see what happens if you say nothing when it asks you a question.