topic Re: Having lost my mobile I require a replacement while retaining my number. in Sky Mobile

Having lost my mobile I require a replacement while retaining my number.

Alex2386 — Wed, 16 Jul 2025 16:12:57 GMT

I have lost my Mobile Phone. I simply want another while retaining my existing number.

Re: Having lost my mobile I require a replacement while retaining my number.

caesarome — Wed, 16 Jul 2025 16:19:54 GMT

If you haven't done this yet then you will need to contact Sky so they can block your lost phone and get a replacement sim sent out. You will them have to order a new phone yourself which will; mean that should you pass the credit check that you will be paying for the both of them as you will still have to pay for the lost one until it has been paid off in full.

Re: Having lost my mobile I require a replacement while retaining my number.

PandJ2020 — Wed, 16 Jul 2025 16:27:04 GMT

Unless you have insurance then you simply have to buy another phone. (As above, any remaining credit on your lost phone is still due)

Re: Having lost my mobile I require a replacement while retaining my number.

Daniel0210 — Wed, 16 Jul 2025 16:37:29 GMT

@Alex2386

It may also be a good idea to register any loss on the Immobilise website https://www.immobilise.com