https://helpforum.sky.com/t5/Sky-Mobile/Why/m-p/5036872#M255011 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4434583">@Jf17</a>&nbsp;</P> <P>You'll need to explain what you mean.&nbsp;You aren’t contacting Sky Customer Services here. This is a <STRONG>customer led </STRONG>discussion forum where Sky customers are available to try to help other customers.</P> Tue, 15 Jul 2025 19:26:26 GMT Daniel0210 2025-07-15T19:26:26Z https://helpforum.sky.com/t5/Sky-Mobile/Why/m-p/5036871#M255010 <P>Why are you charging me for my old phone&nbsp;</P> Tue, 15 Jul 2025 19:24:39 GMT https://helpforum.sky.com/t5/Sky-Mobile/Why/m-p/5036871#M255010 Jf17 2025-07-15T19:24:39Z https://helpforum.sky.com/t5/Sky-Mobile/Why/m-p/5036872#M255011 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4434583">@Jf17</a>&nbsp;</P> <P>You'll need to explain what you mean.&nbsp;You aren’t contacting Sky Customer Services here. This is a <STRONG>customer led </STRONG>discussion forum where Sky customers are available to try to help other customers.</P> Tue, 15 Jul 2025 19:26:26 GMT https://helpforum.sky.com/t5/Sky-Mobile/Why/m-p/5036872#M255011 Daniel0210 2025-07-15T19:26:26Z https://helpforum.sky.com/t5/Sky-Mobile/Why/m-p/5036873#M255012 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4434583">@Jf17</a>&nbsp;</P> <P>When did you return this phone and why, was it part of an upgrade or swap or did you cancel during the cooling off period at the start of the contract ?</P> Tue, 15 Jul 2025 19:27:29 GMT https://helpforum.sky.com/t5/Sky-Mobile/Why/m-p/5036873#M255012 caesarome 2025-07-15T19:27:29Z