topic Re: Different Direct Debits in Sky Mobile

Different Direct Debits

alc89 — Mon, 14 Jul 2025 09:13:54 GMT

I have a Sky stream account and recently took a Sky mobile for my partner.
They want to pay their mobile bill, can I set up a different direct debit for the mobile and retain mine for the TV?
when I go to change it reads as though it will change both.

Re: Different Direct Debits

Anonymous — Mon, 14 Jul 2025 09:21:03 GMT

@alc89 If you go into My Bills in the My Sky app you will see TV and Mobile bills separately. Click Change Payment Method in the Mobile section and put in your partners direct debit or card details.

Re: Different Direct Debits

GD1 — Mon, 14 Jul 2025 09:20:28 GMT

@alc89 I believe you can setup a direct debit on your mobile account that are different to your stream account.

Re: Different Direct Debits

caesarome — Mon, 14 Jul 2025 09:21:00 GMT

@alc89 wrote:

can I set up a different direct debit for the mobile and retain mine for the TV?

This isn't possible but there is nothing from stopping your partner paying you instead for their mobile as you can't have seperate direct debits set up for them.

Re: Different Direct Debits

GD1 — Mon, 14 Jul 2025 09:25:22 GMT

@caesarome wrote:

@alc89 wrote:

can I set up a different direct debit for the mobile and retain mine for the TV?

This isn't possible but there is nothing from stopping your partner paying you instead for their mobile as you can't have seperate direct debits set up for them.

You can have different direct debit details for mobile & stream, I have this setup on my accounts without any issues.

The accounts ae not linked in the same way as Sky Q & Broadband

Re: Different Direct Debits

alc89 — Mon, 14 Jul 2025 18:46:24 GMT

Thank you, I had seen this but some wording implied it would change the "alt account". I am now thinking this is mobile account and not the mobile.

Re: Different Direct Debits

twilight+princess — Mon, 14 Jul 2025 18:48:16 GMT

Yes as I have the TV DD coming out of the main bank account while my phone DD comes out of my account.