topic Re: Add a mobile in Sky Mobile

Add a mobile

Anderson1231 — Sat, 12 Jul 2025 12:40:44 GMT

Hi I would like to add a mobile and sim to my package but it won't let me past the checkout

Anonymous — Sat, 12 Jul 2025 12:46:29 GMT

@Anderson1231 If you're getting an error message then you may need to ring Sky to complete the order.

Anderson1231 — Sat, 12 Jul 2025 12:47:28 GMT

I'm not getting an error it just won't load the screen up at the checkout

Anonymous — Sat, 12 Jul 2025 12:51:11 GMT

@Anderson1231 Then my answer still applies I'm afraid. You'll need to ring Sky to complete the order.

caesarome — Sat, 12 Jul 2025 12:51:47 GMT

This does get reported on here from time to time so if it does the same when using a different browser or device then calling Sky is all you can do.

63johnw — Sat, 12 Jul 2025 12:52:06 GMT

Hi @Anderson1231 this does sometimes happen for an unknown reason, if it's the same on different browsers then call sky on 150 for help.