topic Re: Returned iphone in Sky Mobile

Returned iphone

Felixsav — Thu, 10 Jul 2025 13:47:05 GMT

I returned an iphone almost 2 weeks ago and noticed i have still been charged £35 plus I haven't had any confirmation to say its been received. Why am I still being charged for something that I don't have?

Re: Returned iphone

PandJ2020 — Thu, 10 Jul 2025 14:08:26 GMT

What's the story behind this? Why was it returned?

Re: Returned iphone

Anonymous — Thu, 10 Jul 2025 14:09:24 GMT

@Felixsav I think the returns take a few weeks to process and update on their systems. Once it has you should receive a refund if you leave your payment method active.

Re: Returned iphone

PandJ2020 — Thu, 10 Jul 2025 14:10:32 GMT

@Anonymous wrote:
@Felixsav I think the returns take a few weeks to process and update on their systems. Once it has you should receive a refund if you leave your payment method active.

Yes, there's a lag of around 3 weeks - but just checking the circumstances behind this 'return'.