https://helpforum.sky.com/t5/Sky-Mobile/Roaming-issues-Germany/m-p/5032254#M254531 <P>I have been informed by my daughter, she is unable to have data whilst she is away in Germany, with school. I have a good amount on the spend cap and when looking on roaming passport, Sky reports it should automatically be on when data, call is used abroad.</P><P>Myself or daughter have not recieved any text reporting it is in use, and she is unable to contact at the moment as she has no data to reply with.&nbsp;</P><P>I have spoken to robot and not fixed anything and can't find any numbers to call sky mobile and speak with an actual person.&nbsp;</P><P>&nbsp;</P><P>Could this be fixed please?&nbsp;</P> Wed, 09 Jul 2025 16:37:20 GMT Zohan1 2025-07-09T16:37:20Z https://helpforum.sky.com/t5/Sky-Mobile/Roaming-issues-Germany/m-p/5032254#M254531 <P>I have been informed by my daughter, she is unable to have data whilst she is away in Germany, with school. I have a good amount on the spend cap and when looking on roaming passport, Sky reports it should automatically be on when data, call is used abroad.</P><P>Myself or daughter have not recieved any text reporting it is in use, and she is unable to contact at the moment as she has no data to reply with.&nbsp;</P><P>I have spoken to robot and not fixed anything and can't find any numbers to call sky mobile and speak with an actual person.&nbsp;</P><P>&nbsp;</P><P>Could this be fixed please?&nbsp;</P> Wed, 09 Jul 2025 16:37:20 GMT https://helpforum.sky.com/t5/Sky-Mobile/Roaming-issues-Germany/m-p/5032254#M254531 Zohan1 2025-07-09T16:37:20Z https://helpforum.sky.com/t5/Sky-Mobile/Roaming-issues-Germany/m-p/5032390#M254544 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4430739">@Zohan1</a>&nbsp; They could try the steps here&nbsp;&nbsp;<A href="https://www.sky.com/help/articles/sky-mobile-roaming-problems" target="_blank">Sky Mobile roaming not working | Sky Help | Sky.com | Sky Help | Sky.com</A></P> Wed, 09 Jul 2025 19:11:53 GMT https://helpforum.sky.com/t5/Sky-Mobile/Roaming-issues-Germany/m-p/5032390#M254544 GD1 2025-07-09T19:11:53Z