topic Re: International roaming in Corfu in Sky Mobile

International roaming in Corfu

Craig01_ — Tue, 08 Jul 2025 18:44:16 GMT

Been 2 days in Corfu but billed £45 for roaming. Why did Sky choose the network from Albania?

Re: International roaming in Corfu

Daniel0210 — Tue, 08 Jul 2025 18:49:14 GMT

They didn't. It's a common mistake to pick up an Albanian mast if near the border. Sky aren't likely to reimburse you. See this link, in particular'accidental roaming' near the bottom...

https://www.sky.com/help/articles/sky-mobile-roaming-destinations-and-charges

Re: International roaming in Corfu

caesarome — Tue, 08 Jul 2025 18:51:46 GMT

@Craig01_

Sky has no say in how networks outside of the UK work but when you are near a border your device could connect to one in the other country as per this:

https://www.sky.com/help/articles/sky-mobile-roaming-problems-accidental-roaming

Re: International roaming in Corfu

PandJ2020 — Tue, 08 Jul 2025 20:23:25 GMT

@Craig01_ wrote:
Why did Sky choose the network from Albania?

Sky didn't - your phone did.

I recommend not using automatic network selection if you are near Albania.

Re: International roaming in Corfu

TimmyBGood — Tue, 08 Jul 2025 20:36:27 GMT

@Craig01_

Greece and Albania are a few kilometres apart at the narrowest point of the Straits. Unfortunately cellular signal isn't noted for its ability to recognise and then stop at an international border.

Re: International roaming in Corfu

TimmyBGood — Tue, 08 Jul 2025 20:52:49 GMT

@caesarome wrote:

Sky has no say in how networks outside of the UK work but when you are near a border your device could connect to one in the other country as per this:

https://www.sky.com/help/articles/sky-mobile-roaming-problems-accidental-roaming

Somebody at Sky should probably amend that article, because Turkey (despite not being in the EU) is a £2 per day destination.

Re: International roaming in Corfu

Craig01_ — Wed, 09 Jul 2025 15:42:49 GMT

Might be the phone being on auto select for network but can't help feeling that the situation is to Sky's advantage. Day 1 recognized as being investigated Greece = £2. Day 2 & 3 suddenly no more Greece but Albania & cost = £45

I wonder what Sky's margin is on that!!

Re: International roaming in Corfu

PandJ2020 — Wed, 09 Jul 2025 15:55:35 GMT

@Craig01_ wrote:
Might be the phone being on auto select for network but can't help feeling that the situation is to Sky's advantage.

True but Sky still didn't select the local network, your phone did...