topic Strange problem with mobile in Sky Mobile https://helpforum.sky.com/t5/Sky-Mobile/Strange-problem-with-mobile/m-p/5032222#M254523 <P>Hopefully someone might be able to help or at least point me in the right direction&nbsp;</P><P>&nbsp;</P><P>My mobile usually works well but sometimes 🤷🏻‍<span class="lia-unicode-emoji" title=":female_sign:">♀️</span></P><P>&nbsp;</P><P>On Sunday I connected to the free WiFi at Manchester Airport, I had full bars but I couldn't use the internet, it wouldn't work unless I used mobile data , my sons phone worked as normal</P><P>&nbsp;</P><P>The same thing happened when I was in America last year, after over a week of going back and forth with sky and changing my settings , I just left things as they were, it has happened since in various places but I just go along with it. &nbsp;I'm going abroad in September and I don't want it happening again</P><P>&nbsp;</P><P>I had thought it might've been my phone itself but I've changed it since then, so I'm out of ideas ?</P><P>&nbsp;</P><P>many thanks</P> Wed, 09 Jul 2025 15:50:02 GMT allycat222 2025-07-09T15:50:02Z Strange problem with mobile https://helpforum.sky.com/t5/Sky-Mobile/Strange-problem-with-mobile/m-p/5032222#M254523 <P>Hopefully someone might be able to help or at least point me in the right direction&nbsp;</P><P>&nbsp;</P><P>My mobile usually works well but sometimes 🤷🏻‍<span class="lia-unicode-emoji" title=":female_sign:">♀️</span></P><P>&nbsp;</P><P>On Sunday I connected to the free WiFi at Manchester Airport, I had full bars but I couldn't use the internet, it wouldn't work unless I used mobile data , my sons phone worked as normal</P><P>&nbsp;</P><P>The same thing happened when I was in America last year, after over a week of going back and forth with sky and changing my settings , I just left things as they were, it has happened since in various places but I just go along with it. &nbsp;I'm going abroad in September and I don't want it happening again</P><P>&nbsp;</P><P>I had thought it might've been my phone itself but I've changed it since then, so I'm out of ideas ?</P><P>&nbsp;</P><P>many thanks</P> Wed, 09 Jul 2025 15:50:02 GMT https://helpforum.sky.com/t5/Sky-Mobile/Strange-problem-with-mobile/m-p/5032222#M254523 allycat222 2025-07-09T15:50:02Z