topic Re: a missing category in Settings in Sky Mobile

a missing category in Settings

6seaholly42 — Sat, 05 Jul 2025 12:54:51 GMT

i wanted to check Data in the Network tab of Settings. The Network tab has vanished.

Re: a missing category in Settings

63johnw — Sat, 05 Jul 2025 13:19:39 GMT

Hi @6seaholly42 what phone are you using ?

Re: a missing category in Settings

6seaholly42 — Sat, 05 Jul 2025 15:47:08 GMT

Samsung Galaxy A50

Re: a missing category in Settings

63johnw — Sat, 05 Jul 2025 15:48:06 GMT

What exactly are you trying to do @6seaholly42 ?

Re: a missing category in Settings

caesarome — Sat, 05 Jul 2025 15:48:53 GMT

Have you gone to Settings > Connections > Mobile networks ?

Re: a missing category in Settings

6seaholly42 — Sat, 05 Jul 2025 15:51:49 GMT

I wanted to check my data so went to settings to look at Network, It wasn't there.It is missing?

Re: a missing category in Settings

63johnw — Sat, 05 Jul 2025 15:52:43 GMT

Do you mean check your data useage ? Or something else @6seaholly42 ?

Re: a missing category in Settings

6seaholly42 — Sat, 05 Jul 2025 15:58:14 GMT

i have always checked my data usage in Network, now I cannot. It vanished overnight.I rolled over 2gb data from my piggybank on 28th June , 4 days later I got a text saying i was nearly out of data. Thats why I wanted to check. I couldnt, so I rang Sky. Message was an error/glitch, i had plenty of data left.

Re: a missing category in Settings

63johnw — Sat, 05 Jul 2025 16:00:15 GMT

Is this any good @6seaholly42

To check your data usage on a Samsung Galaxy A50, navigate to Settings > Connections > Data usage > Mobile data usage. This will show you the total data used and the usage breakdown by individual apps.

Re: a missing category in Settings

6seaholly42 — Sat, 05 Jul 2025 16:08:48 GMT

Thank you, that will work fine. However, on the same day, in my email account, I now have 2 identical Sent folders and 2 Archive folders. Also my Junk folder, which used to be with the Inbox, Sent and Archive folders is now tucked away with my correspondence folders in alphabetical J order. I have no idea how to move them?

Re: a missing category in Settings

6seaholly42 — Sat, 05 Jul 2025 16:23:53 GMT

thank you 63johnw for all your help.It now looks as though i have used 2.66gb of data in less than 5 days. Back to Sky.

Re: a missing category in Settings

63johnw — Sat, 05 Jul 2025 16:24:22 GMT

Have you tried deleting the extra folders @6seaholly42 ?

Re: a missing category in Settings

6seaholly42 — Sun, 06 Jul 2025 16:58:32 GMT

the email folders on my laptop and mobile used to be synched. Now they are not. I know how to delete folders on my laptop but not how to delete from my phone. When I try to highlight it, it just opens. I guess I can live with it, just remember that my junk folder is tucked away in the midst of my personal correspondence folders. the duplicated folders do not appear on my laptop ie only once and I don't want to lose them completely.

Thank you for yor help and support.

Re: a missing category in Settings

63johnw — Sun, 06 Jul 2025 17:00:14 GMT

Which email client/app are you using on your phone @6seaholly42 ?

Re: a missing category in Settings

6seaholly42 — Sun, 06 Jul 2025 17:38:13 GMT

I have a hotmail email address within Outlook which I view on my browser.