topic Re: Constant emails on the same subject in Sky Mobile

Constant emails on the same subject

Jindypops — Mon, 30 Jun 2025 11:34:36 GMT

I keep getting constant emails about:

The cancellation of my sky mobile order

The ordering of sky mobile

Key information about my sky mobile

why do I keep getting these when I haven't done anything?

Re: Constant emails on the same subject

caesarome — Mon, 30 Jun 2025 12:03:22 GMT

@Jindypops

Have you recently placed an order with Sky Mobile ?

Re: Constant emails on the same subject

Jindypops — Thu, 03 Jul 2025 21:53:42 GMT

I've already told you the problem. Why do you keep sending me emails saying that you are cancelling my mobile. Plus other emails which are totally irrelevant.. To repeat, I haven't contacted you so why are you sending me all these emails

Re: Constant emails on the same subject

Daniel0210 — Fri, 04 Jul 2025 02:37:12 GMT

@Jindypops
We haven't sent you any emails. You aren’t contacting Sky Customer Services here. This is predominantly a customer led discussion forum where Sky customers are available to help other customers.

Do you have any Sky subscriptions for any products?

Re: Constant emails on the same subject

caesarome — Fri, 04 Jul 2025 04:34:46 GMT

@Jindypops wrote:

To repeat, I haven't contacted you so why are you sending me all these emails

To repeat, have you recently placed an order with Sky mobile and if you haven't noticed we are customers here who help each other.

Re: Constant emails on the same subject

twilight+princess — Fri, 04 Jul 2025 20:53:16 GMT

Have you received a call recently claiming to be from Sky or your mobile phone provider saying they can reduce your bills?
I'm wondering if you've been the victim of a scam & these scammers are ordering phones under your account but they're being cancelled. This would be a reason why you're receiving notifications for ordering devices then receiving another saying it's been cancelled - possibly due to failing a credit check.