topic Re: Transferring number to sky in Sky Mobile

Transferring number to sky

Then — Thu, 03 Jul 2025 20:04:22 GMT

I transferred to Sky on Tuesday from Talkmobile. I was told that transferring my number would be done by 5pm the day after as I provided my PAC code at 4pm Friday.
it didn't happen.
I then chased it up repeatedly Wednesday and then called at night and was assured it would be sorted by the morning.
guess what. Didn't happen.
chased it all day today and was told it would be sorted and someone would be in touch.
I can't access my bank I can't access any of my business accounts. My Talkmobile account is closed now as Sky have taken it over.
not a good start at all to being a Sky customer and nobody seems to really care either.
any advice would be greatly appreciated

Re: Transferring number to sky

caesarome — Thu, 03 Jul 2025 20:44:40 GMT

All you can do it to put in a complaint:

https://www.sky.com/help/articles/how-to-make-a-complaint

Re: Transferring number to sky

Then — Fri, 04 Jul 2025 17:47:07 GMT

They've transferred my old mobile number to my Apple Watch 😂😂 already raised a complaint but nobody has contacted me. Rather disgusted with the treatment tbh with you

Re: Transferring number to sky

PandJ2020 — Fri, 04 Jul 2025 18:03:07 GMT

@Then wrote:
They've transferred my old mobile number to my Apple Watch

Sky do not currently support cellular Apple watches.

AIUI the number is transferred to the SIM you applied the PAC to.