topic Re: Cannot read statements in Sky Mobile

Cannot read statements

AMHpjh — Thu, 03 Jul 2025 16:42:55 GMT

Notified of my current statement in messages but unable to open this and read.

Re: Cannot read statements

caesarome — Thu, 03 Jul 2025 18:28:02 GMT

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you sometime tomorrow morning regarding this via a blue/red chat bubble which will appear at this bottom of this page.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you will have 48 hours to respond or it will be automatically closed. To start the conversation just type in it.

This isn't a live chat so replies may not be instant.

Re: Cannot read statements

Lisa-P1987 — Fri, 04 Jul 2025 08:31:05 GMT

Thanks for escalating this. We’ve sent AMHpjh an invite to chat.

Please be aware conversations automatically close if there is no response within 48 hours.