topic Re: Unlocking phone in Sky Mobile

Unlocking phone

Kiannn — Mon, 30 Jun 2025 12:02:09 GMT

Hi, i was wondering if anyone knew how easy it is to unlock a device. I bought an ipad but im now wanting to sell it. it uses an Esim and i have tried looking online or talking to customer service where i just kept getting disconnected

Re: Unlocking phone

caesarome — Mon, 30 Jun 2025 12:04:29 GMT

@Kiannn

All devices from Sky come unlocked.

Re: Unlocking phone

Kiannn — Mon, 30 Jun 2025 12:06:09 GMT

ahh okay! what would i have to do to the ipad then if i want to sell it?

Re: Unlocking phone

caesarome — Mon, 30 Jun 2025 12:07:41 GMT

@Kiannn

You could reset the network settings as this will remove your Wi-Fi and mobile data connections;

Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings

Re: Unlocking phone

Kiannn — Mon, 30 Jun 2025 12:08:06 GMT

thankyou for the help!

Re: Unlocking phone

PandJ2020 — Mon, 30 Jun 2025 12:17:15 GMT

See Apple's advice: https://support.apple.com/en-gb/109511

Reseting the network settings probably won't be enough.