topic Re: parcel no delivered in Sky Mobile

parcel no delivered

AdeelAhmad — Sat, 28 Jun 2025 14:51:24 GMT

Hi actually its shows me my parcel delivered at dpd depot and then sky ask them to give it back to them

and now my parcel is moving back to sky and they didn't mail any thing about that please help me why its happening

Re: parcel no delivered

Daniel0210 — Sat, 28 Jun 2025 14:56:07 GMT

@AdeelAhmad

You wil need to call Sky to confirm the reason but it could be an issue with passing the enhanced credit check.

Re: parcel no delivered

caesarome — Sat, 28 Jun 2025 15:07:23 GMT

@AdeelAhmad

The usual reason this happens is because you have failed the second deeper credit check that is carried out.

You can call Sky to find out if this is what has happened as they can answer this for you but as Sky is not allowed to view your financial records they can not tell you why you have failed the check. You might want to look into this yourself by signing up to a site that allows you to view your records, one credit checking site they use is Experian so you could sign up to a free trial with them, just remember to cancel.

If this is the case then any upfront charges that you have paid should be refunded within about 14 days.