https://helpforum.sky.com/t5/Sky-Mobile/Return/m-p/5021582#M253368 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4422153">@Saraazim</a>&nbsp;<BR />As long as you’re still within the cooling off period (which is 31 days), you’ll need to contact Sky who will lead you through the returns process. Dial 150 for free from a Sky mobile or from a Sky landline. If you’ve had it more than 31 days you can't send it back without incurring substantial charges. Some more information is available here <BR /><A href="https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-refund" target="_blank">https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-refund</A> <BR /><BR />Keep any subsequent proof of posting safe and indefinitely and be aware if you order an alternative device you will undergo further credit checks.</P> Thu, 26 Jun 2025 10:32:38 GMT Daniel0210 2025-06-26T10:32:38Z https://helpforum.sky.com/t5/Sky-Mobile/Return/m-p/5021575#M253367 <P>Inwant to return my ipad not enjoying it i want a pre paid package with label pleas</P> Thu, 26 Jun 2025 10:29:35 GMT https://helpforum.sky.com/t5/Sky-Mobile/Return/m-p/5021575#M253367 Saraazim 2025-06-26T10:29:35Z https://helpforum.sky.com/t5/Sky-Mobile/Return/m-p/5021582#M253368 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4422153">@Saraazim</a>&nbsp;<BR />As long as you’re still within the cooling off period (which is 31 days), you’ll need to contact Sky who will lead you through the returns process. Dial 150 for free from a Sky mobile or from a Sky landline. If you’ve had it more than 31 days you can't send it back without incurring substantial charges. Some more information is available here <BR /><A href="https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-refund" target="_blank">https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-refund</A> <BR /><BR />Keep any subsequent proof of posting safe and indefinitely and be aware if you order an alternative device you will undergo further credit checks.</P> Thu, 26 Jun 2025 10:32:38 GMT https://helpforum.sky.com/t5/Sky-Mobile/Return/m-p/5021582#M253368 Daniel0210 2025-06-26T10:32:38Z