https://helpforum.sky.com/t5/Sky-Mobile/Scammed/m-p/5019668#M253062 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3405171">@Ashleighb303</a>&nbsp; You can't approach ombudsman unless you have exhausted Skys official complaints procedure in full&nbsp;</P><P>&nbsp;</P><P><A href="https://www.sky.com/help/articles/how-to-make-a-complaint" target="_blank">https://www.sky.com/help/articles/how-to-make-a-complaint</A></P> Mon, 23 Jun 2025 20:47:19 GMT SKY1992bf 2025-06-23T20:47:19Z https://helpforum.sky.com/t5/Sky-Mobile/Scammed/m-p/5019666#M253061 <P>My credit score has been massive effected for the last 8 months due to someone opening a Sky mobile account in my name. Sky keep adding it to my credit file after accepting they knew this was not me. What should I do ombudsmen?</P> Mon, 23 Jun 2025 20:44:39 GMT https://helpforum.sky.com/t5/Sky-Mobile/Scammed/m-p/5019666#M253061 Ashleighb303 2025-06-23T20:44:39Z https://helpforum.sky.com/t5/Sky-Mobile/Scammed/m-p/5019668#M253062 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3405171">@Ashleighb303</a>&nbsp; You can't approach ombudsman unless you have exhausted Skys official complaints procedure in full&nbsp;</P><P>&nbsp;</P><P><A href="https://www.sky.com/help/articles/how-to-make-a-complaint" target="_blank">https://www.sky.com/help/articles/how-to-make-a-complaint</A></P> Mon, 23 Jun 2025 20:47:19 GMT https://helpforum.sky.com/t5/Sky-Mobile/Scammed/m-p/5019668#M253062 SKY1992bf 2025-06-23T20:47:19Z