topic Re: Delivery refuse in Sky Mobile

Delivery refuse

LukeB25 — Mon, 23 Jun 2025 10:01:00 GMT

If I was to refuse my parcel (credit-agreement) on day of delivery, would it be returned straight away to Sky Mobile?

Would this also cancel my agreement contract?

Thanks

Re: Delivery refuse

63johnw — Mon, 23 Jun 2025 11:58:55 GMT

Hi @LukeB25 yes it should but could take 2-3 weeks for sky to process the return, until processed it will still probably show on your account.

Re: Delivery refuse

LukeB25 — Mon, 23 Jun 2025 11:59:35 GMT

What if I sent the item back as a return?

Re: Delivery refuse

caesarome — Mon, 23 Jun 2025 12:07:34 GMT

@LukeB25

If you take in the item you would tjen

need to call Sky so they can cancel your contract. The same 2-3 weeks turnaround would apply for when you send it off although your actual contract should be cancelled Jen you speak to Sky,

Re: Delivery refuse

LukeB25 — Mon, 23 Jun 2025 12:08:29 GMT

Perfect. Item arrives soon tomorrow, so I'll ring them and get it cancelled.

Thanks for the help