topic Re: delivery issues in Sky Mobile

delivery issues

Sanjida1 — Fri, 20 Jun 2025 14:52:20 GMT

i i would like to let you know that i order my mobile phone 14june but still i am waiting .and i haven’t receive anything like email for confirmation .can you review my order and let me know what happened

Re: delivery issues

Daniel0210 — Fri, 20 Jun 2025 14:58:36 GMT

@Sanjida1
This is predominantly a customer led discussion forum where Sky customers are available to help other customers. You aren’t contacting Sky Customer Services by posting here.

As we’re customers we have no insight into stock levels or any delivery timescales. The most up to date information (after credit checks are complete) on your particular order should become available at:
https://www.sky.com/help/articles/track-sky-order

When your order is ready you should get an email from Sky, and then another from the courier (usually DPD) which will have details of your 1 hour delivery time slot.

Re: delivery issues

Sanjida1 — Fri, 20 Jun 2025 15:00:20 GMT

i haven’t receive any tracking number or order confirmation and credit aggrement email

Re: delivery issues

63johnw — Fri, 20 Jun 2025 15:02:06 GMT

You won't receive a tracking number til the day before it's sent @Sanjida1 look at the link provided by @Daniel0210 to find the latest on your order.

Re: delivery issues

Sanjida1 — Fri, 20 Jun 2025 15:04:31 GMT

when my order would be redy

Re: delivery issues

caesarome — Fri, 20 Jun 2025 15:05:57 GMT

@63johnw wrote:

look at the link provided by @Daniel0210 to find the latest on your order.