https://helpforum.sky.com/t5/Sky-Mobile/eSIM-activation/m-p/5016847#M252694 <P>Hi I have got a new phone that I can't use because I didn't receive an email with the activation code so I can't make calls or texts on my new iPhone so I don't know what to do can you please help me with this?</P> Thu, 19 Jun 2025 18:21:46 GMT Amelia-_ 2025-06-19T18:21:46Z https://helpforum.sky.com/t5/Sky-Mobile/eSIM-activation/m-p/5016847#M252694 <P>Hi I have got a new phone that I can't use because I didn't receive an email with the activation code so I can't make calls or texts on my new iPhone so I don't know what to do can you please help me with this?</P> Thu, 19 Jun 2025 18:21:46 GMT https://helpforum.sky.com/t5/Sky-Mobile/eSIM-activation/m-p/5016847#M252694 Amelia-_ 2025-06-19T18:21:46Z https://helpforum.sky.com/t5/Sky-Mobile/eSIM-activation/m-p/5016856#M252695 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4418318">@Amelia-_</a>&nbsp;</P> <P>Have you checked your email accounts trash/bin/junk/spam folders for the email ?</P> Thu, 19 Jun 2025 18:35:09 GMT https://helpforum.sky.com/t5/Sky-Mobile/eSIM-activation/m-p/5016856#M252695 caesarome 2025-06-19T18:35:09Z https://helpforum.sky.com/t5/Sky-Mobile/eSIM-activation/m-p/5016874#M252696 <P>Yes I checked all of them and nothing came through&nbsp;</P> Thu, 19 Jun 2025 19:05:23 GMT https://helpforum.sky.com/t5/Sky-Mobile/eSIM-activation/m-p/5016874#M252696 Amelia-_ 2025-06-19T19:05:23Z https://helpforum.sky.com/t5/Sky-Mobile/eSIM-activation/m-p/5016877#M252697 <P>If it has been more than 30 minutes since you did this then you will need to get in touch with Sky support about this:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/esim-sky-mobile-fix-a-problem" target="_blank">https://www.sky.com/help/articles/esim-sky-mobile-fix-a-problem</A></P> Thu, 19 Jun 2025 19:11:22 GMT https://helpforum.sky.com/t5/Sky-Mobile/eSIM-activation/m-p/5016877#M252697 caesarome 2025-06-19T19:11:22Z