topic Re: Phone account hacked in Sky Mobile

Phone account hacked

Kelly-lou — Sat, 14 Jun 2025 16:27:36 GMT

My number is blocked by someone

Re: Phone account hacked

GD1 — Sat, 14 Jun 2025 16:36:56 GMT

@Kelly-lou You're going to need to provide more details, how is your phone account hacked, how do you know your number is blocked?

Re: Phone account hacked

Kelly-lou — Sat, 14 Jun 2025 16:41:19 GMT

I cant dail out on it or phone sky its saying no network coverage

Re: Phone account hacked

GD1 — Sat, 14 Jun 2025 16:50:33 GMT

@Kelly-lou That does not mean that your accout has bee hacked or that your number is blocked, it's more likely to be a fault either with the sim or local mast.

Re: Phone account hacked

Daniel0210 — Sat, 14 Jun 2025 16:51:10 GMT

@Kelly-lou

That doesn't mean it's been hacked or blocked.

Any relevant information showing on this link?

https://www.sky.com/help/articles/service-status-sky-mobile

Re: Phone account hacked

Lisa-P1987 — Sun, 15 Jun 2025 07:45:39 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147