topic Re: Sky can't give me PAC code in Sky Mobile

Sky can't give me PAC code

MrBeee — Sat, 14 Jun 2025 19:32:13 GMT

I ported out from sky and then ported back in again earlier in the month. But now I need to do it again to move my number onto a VIP offer.

But when I asked for PAC this time I got told there is an error and they can't. So they have passed the problem to the back office and I was told 2-3 days for fix. Rang on day 4 and now told 7-8 working days. Is this normal for a review support incident?

Re: Sky can't give me PAC code

GD1 — Sat, 14 Jun 2025 19:56:48 GMT

@MrBeee We are all customers here so have no access to Sky systems, nor do we know what the issue is or how long it will take to resolve.

Re: Sky can't give me PAC code

MrBeee — Sat, 14 Jun 2025 19:59:45 GMT

Of course, I was just sharing experiences about typical response times.