Account already linked

MT46 — Thu, 12 Jun 2025 22:04:09 GMT

Hi,

My sky app has become unlinked. I have tried to link again but just get the message it is already linked.

I believe I now need to contact Sky, does anyone know how do I do this?

Re: Account already linked

caesarome — Fri, 13 Jun 2025 04:34:21 GMT

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears by typing it it to start the chat:

https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours. To start the conversation just type in it.
This isn't a live chat so replies may not be instant.

Re: Account already linked

Addie15 — Fri, 13 Jun 2025 09:02:36 GMT

Hi there! Thank you for escalating this. We have sent an invite to @MT46.

topic Re: Account already linked in Sky Mobile

Account already linked

Re: Account already linked

Re: Account already linked