https://helpforum.sky.com/t5/Sky-Mobile/Sky-swap-packaging-question/m-p/5010243#M251983 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4413100">@fuukayamagishi</a>&nbsp;wrote:<BR /><P>Returning my old device through Swap, how will Sky know that the packaged device is from me? Is there information on the prepaid label provided that they use?</P><HR /></BLOCKQUOTE><P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4413100">@fuukayamagishi</a>&nbsp; The details are all within the bar/qr code on the label but also best to put a note inside with your account details just to be safe&nbsp;</P> Wed, 11 Jun 2025 14:39:06 GMT SKY1992bf 2025-06-11T14:39:06Z https://helpforum.sky.com/t5/Sky-Mobile/Sky-swap-packaging-question/m-p/5010242#M251982 <P>Returning my old device through Swap, how will Sky know that the packaged device is from me? Is there information on the prepaid label provided that they use?</P> Wed, 11 Jun 2025 14:37:09 GMT https://helpforum.sky.com/t5/Sky-Mobile/Sky-swap-packaging-question/m-p/5010242#M251982 fuukayamagishi 2025-06-11T14:37:09Z https://helpforum.sky.com/t5/Sky-Mobile/Sky-swap-packaging-question/m-p/5010243#M251983 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4413100">@fuukayamagishi</a>&nbsp;wrote:<BR /><P>Returning my old device through Swap, how will Sky know that the packaged device is from me? Is there information on the prepaid label provided that they use?</P><HR /></BLOCKQUOTE><P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4413100">@fuukayamagishi</a>&nbsp; The details are all within the bar/qr code on the label but also best to put a note inside with your account details just to be safe&nbsp;</P> Wed, 11 Jun 2025 14:39:06 GMT https://helpforum.sky.com/t5/Sky-Mobile/Sky-swap-packaging-question/m-p/5010243#M251983 SKY1992bf 2025-06-11T14:39:06Z