topic Re: Sim blocked I need a puk code in Sky Mobile

Sim blocked I need a puk code

sibby1 — Fri, 14 Mar 2025 13:44:01 GMT

I think I have accidentally set a Sim code on my phone. I didn't think it gone through so I've just tried to put it in now and it's not accepting the code I set up and it tells me I need a puck code but I need to phone them about this and I can't use my phone because it's blocked. I've tried to get through for a Web chat and nothing's happening. How do I get a postcode?

Re: Sim blocked I need a puk code

caesarome — Fri, 14 Mar 2025 13:45:28 GMT

@sibby1

Try eight zeros.

Re: Sim blocked I need a puk code

Williammartin — Mon, 09 Jun 2025 08:12:44 GMT

Need puk code

Re: Sim blocked I need a puk code

caesarome — Mon, 09 Jun 2025 08:14:33 GMT

@Williammartin

Try eight zeros.

Re: Sim blocked I need a puk code

Williammartin — Mon, 09 Jun 2025 11:00:37 GMT

Terrible response in spain phone locked need a puk code .bank details & my boarding pass on phone .and nothing from sky disgusting service will have to buy a sim card and see if that works

Re: Sim blocked I need a puk code

63johnw — Mon, 09 Jun 2025 11:07:44 GMT

The PUK for sky is eight zeros @Williammartin as posted by @caesarome

Re: Sim blocked I need a puk code

GD1 — Mon, 09 Jun 2025 11:15:18 GMT

@Williammartin Unless you have changed it, which in that case we can't help, the correct code has been provided.

Re: Sim blocked I need a puk code

Steve+K1311 — Wed, 23 Jul 2025 14:04:23 GMT

8 zeroes does indeed work but surely that's a 'worse than useless' security design.

Anyone that's stolen a phone can easily transfer the SIM to another unlocked phone, use the PUK code to unlock the SIM and then do all sorts of purchases or malicious actions using the real owner's account while they have the false illusion that they're protected.

Surely the PUK codes should be (near) unique to each SIM

Re: Sim blocked I need a puk code

63johnw — Wed, 23 Jul 2025 15:38:00 GMT

@Steve+K1311 wrote:
8 zeroes does indeed work but surely that's a 'worse than useless' security design.

Anyone that's stolen a phone can easily transfer the SIM to another unlocked phone, use the PUK code to unlock the SIM and then do all sorts of purchases or malicious actions using the real owner's account while they have the false illusion that they're protected.

Surely the PUK codes should be (near) unique to each SIM

You are not the first to point this out @Steve+K1311 , does seem to not be a very secure system, when I was with Vodafone you had individual PUK codes.