topic Re: List data in Sky Mobile

List data

Sheena9 — Sun, 08 Jun 2025 20:22:29 GMT

320gb of data has just disappeared from account? Whats going on and why?

Re: List data

PandJ2020 — Sun, 08 Jun 2025 20:31:30 GMT

Data expires after 12 months.

Re: List data

63johnw — Sun, 08 Jun 2025 20:31:35 GMT

hi @Sheena9 sky sent out emails last year stating that changes were being made and any unused data in your piggybank more than 12 months old would disappear.

Re: List data

Daniel0210 — Mon, 09 Jun 2025 03:35:23 GMT

@Sheena9

So after 04/06/25 any data older than 12 months is being removed as per the new Sky Mobile Piggybank T's and C's. Customers were made aware of this change in the April 2024 price change letters/emails but it's only recently come into effect.