https://helpforum.sky.com/t5/Sky-Mobile/Phone-on-back-order/m-p/5005927#M251472 I've been waiting for my new phone for nearly 3 weeks now they said it was 2-3 week back order but haven't had any updates since order placed. Any one else had this problem? Fri, 06 Jun 2025 16:37:50 GMT TracyLE 2025-06-06T16:37:50Z https://helpforum.sky.com/t5/Sky-Mobile/Phone-on-back-order/m-p/5005927#M251472 I've been waiting for my new phone for nearly 3 weeks now they said it was 2-3 week back order but haven't had any updates since order placed. Any one else had this problem? Fri, 06 Jun 2025 16:37:50 GMT https://helpforum.sky.com/t5/Sky-Mobile/Phone-on-back-order/m-p/5005927#M251472 TracyLE 2025-06-06T16:37:50Z https://helpforum.sky.com/t5/Sky-Mobile/Phone-on-back-order/m-p/5005933#M251473 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4409785">@TracyLE</a>&nbsp;</P> <P>It's quite a frequent issue unfortunately.&nbsp;As we’re customers we have no insight into stock levels or any delivery timescales. The most up to date information (after credit checks are complete) on your particular order should become available at:<BR /><A href="https://www.sky.com/help/articles/track-sky-order" target="_blank">https://www.sky.com/help/articles/track-sky-order</A> <BR /><BR />When your order is ready you should get an email from Sky, and then another from the courier (usually DPD) which will have details of your 1 hour delivery time slot.</P> Fri, 06 Jun 2025 16:43:13 GMT https://helpforum.sky.com/t5/Sky-Mobile/Phone-on-back-order/m-p/5005933#M251473 Daniel0210 2025-06-06T16:43:13Z