https://helpforum.sky.com/t5/Sky-Mobile/Cannot-join-Sky-mobile-online/m-p/5004983#M251348 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4238407">@Lucyrf</a>&nbsp;</P> <P>These types of errors get reported on here each day so the answer is always the same in that you will need to call Sky to get the order placed.</P> <P>&nbsp;</P> <P>150 is the free number to use from a Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:</P> <P><BR /><A href="https://www.sky.com/help/home" target="_blank">https://www.sky.com/help/home</A></P> <P><BR />Try saying nothing when spoken to by the bot.</P> Thu, 05 Jun 2025 15:06:00 GMT caesarome 2025-06-05T15:06:00Z https://helpforum.sky.com/t5/Sky-Mobile/Cannot-join-Sky-mobile-online/m-p/5004947#M251344 <UL><LI>I've been with Sky broadband for 6 months now and thought I may as well get my mobile with them too. For all this time on and off I've been trying to choose a Samsung phone and I just get an error message come up. It does it on the my sky app, and on their website. The online chat was no help whatsoever and I don't know exactly which phone I want as I want to compare about 3,but I can't! Has anyone else had this problem or the error message. I may just give up and go elsewhere <span class="lia-unicode-emoji" title=":dizzy_face:">😵</span>‍<span class="lia-unicode-emoji" title=":dizzy:">💫</span></LI></UL> Thu, 05 Jun 2025 14:30:50 GMT https://helpforum.sky.com/t5/Sky-Mobile/Cannot-join-Sky-mobile-online/m-p/5004947#M251344 Lucyrf 2025-06-05T14:30:50Z https://helpforum.sky.com/t5/Sky-Mobile/Cannot-join-Sky-mobile-online/m-p/5004952#M251345 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_20250605_152321_Chrome.jpg" style="width: 720px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/110789i870249AE710F22AF/image-size/medium?v=v2&amp;px=400" role="button" title="Screenshot_20250605_152321_Chrome.jpg" alt="Screenshot_20250605_152321_Chrome.jpg" /></span></P><P> </P> Thu, 05 Jun 2025 14:34:53 GMT https://helpforum.sky.com/t5/Sky-Mobile/Cannot-join-Sky-mobile-online/m-p/5004952#M251345 Lucyrf 2025-06-05T14:34:53Z https://helpforum.sky.com/t5/Sky-Mobile/Cannot-join-Sky-mobile-online/m-p/5004983#M251348 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4238407">@Lucyrf</a>&nbsp;</P> <P>These types of errors get reported on here each day so the answer is always the same in that you will need to call Sky to get the order placed.</P> <P>&nbsp;</P> <P>150 is the free number to use from a Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:</P> <P><BR /><A href="https://www.sky.com/help/home" target="_blank">https://www.sky.com/help/home</A></P> <P><BR />Try saying nothing when spoken to by the bot.</P> Thu, 05 Jun 2025 15:06:00 GMT https://helpforum.sky.com/t5/Sky-Mobile/Cannot-join-Sky-mobile-online/m-p/5004983#M251348 caesarome 2025-06-05T15:06:00Z