topic Re: Text messages in Sky Mobile

Text messages

Liverpoolone111 — Wed, 04 Jun 2025 18:32:27 GMT

Text messages are being sent via my new number from sky not my old number which I kept?

caesarome — Wed, 04 Jun 2025 18:33:29 GMT

Is the sim that had you old number on in this phone ?

Liverpoolone111 — Wed, 04 Jun 2025 21:10:16 GMT

Yes it is. But the old number is now on Sky mobile.

caesarome — Wed, 04 Jun 2025 21:14:48 GMT

Did you transfer the number using a pac code ?

What phone have you got ?

Liverpoolone111 — Wed, 04 Jun 2025 21:16:25 GMT

Yes got the pac code from previous supplier and phone is Google pixel 8 pro

caesarome — Wed, 04 Jun 2025 21:17:22 GMT

@Liverpoolone111 wrote:

Yes got the pac code from previous supplier

And you gave this to Sky and they have told you that the number has transfered ?

Liverpoolone111 — Wed, 04 Jun 2025 21:18:49 GMT

Yes I did it all online on Saturday the old number on transferred yesterday

caesarome — Wed, 04 Jun 2025 21:21:23 GMT

With the Sky sim in the phone try refreshing the network settings (doing so might mean you have to set things up again like a Wifi connection):

Liverpoolone111 — Wed, 04 Jun 2025 21:39:20 GMT

Great i will try that. Thank you

Liverpoolone111 — Thu, 05 Jun 2025 06:45:00 GMT

This didn't fix the issue. Messages are still at the sky mobile number not as the old number