topic Re: Lost phone in Sky Mobile

Lost phone

Lisa988372 — Wed, 04 Jun 2025 20:49:20 GMT

My son Kiran has lost his phone so we need to order a replacement sim please

Re: Lost phone

GD1 — Wed, 04 Jun 2025 20:51:16 GMT

@Lisa988372 You need to call Sky to do that.

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Re: Lost phone

caesarome — Wed, 04 Jun 2025 21:07:54 GMT

@Lisa988372

Have you checked to see if you can track this lost phone:

https://support.apple.com/en-gb/HT201472

https://support.google.com/accounts/answer/7177579?

https://www.samsung.com/uk/apps/smartthings-find/

You might want to register this lost phone here:

https://www.immobilise.com/